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Archive for the ‘Managing Client Expectations’ Category

Risk Tolerance

Tuesday, September 8th, 2009

For years you and I have listened to clients tell us that they can stomach short-term market gyrations. What they don’t tell us is that violent ups and downs in the things they own drive them crazy. As you asset allocate, make sure your selections match their risk tolerances.

Expectations

Monday, August 10th, 2009

It is imperative that you sit with every client and ask, “What is it you expect of me.” Until I learned better, there were times when I assumed my clients had aggressive goals when they actually did not. I thought I had to achieve significant goals only to find out later that my clients simply wanted to beat CD rates.

Don’t Over Promise

Wednesday, June 27th, 2007

Over the years I’ve talked to many advisors and asked them what they considered to be an aggressive rate of return. The typical answer? About 25% per year. I’ve also asked clients and other everyday people what they considered to be an aggressive rate of return. The typical answer? About 8% per year. When I ask clients why 8% seems aggressive, they tell me that it’s twice CD rates. Your clients may have different expectations than you do. There is no need to over promise and sadly enough, to over promise is to under perform.

About Don Connelly:


Throughout the past 40 years Don Connelly has been associated with Wall Street he has been a stockbroker, financial planner, branch manager, wholesaler, national sales manager, and for nearly 20 years, was a company spokesperson and Senior V.P. of Putnam Investments. In wide demand as a motivational speaker and trainer, Don has become an authority on winning sales techniques and is known as a powerful beacon of wisdom to investors and financial services professionals in the United States and abroad.

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